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Glossary

Looking for the definition of a marketing, sales or lead generation related term? You'll probably find it below

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  • A
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A

API (Application Programming Interface)

An API is a set of rules and protocols that allow one application to interact with another.

B

Back-End Development

Back-end development is the backbone of any web application, responsible for managing the server-side functionality that powers everything users experience on the front end.

Brand Essence

Brand essence serves as a guide for how the brand communicates and behaves across every touchpoint. It’s the “heart” of the brand that resonates deeply with both customers and employees.

Brand Guidelines

Brand guidelines are a comprehensive set of rules and standards that dictate how a brand should be presented to the world.

Brand Identity

Brand identity encompasses the visible elements of a brand that together create its distinct image and personality. This includes the brand's name, logo, colour palette, typography, and messaging style.

Brand Positioning

Brand positioning is the strategic process of establishing a unique place for your brand in the minds of consumers. It defines how a brand differentiates itself from competitors and why it’s relevant to the target audience.

Brand Strategy

Brand strategy is a comprehensive plan that defines what a brand stands for and how it will communicate its values and objectives to the audience.

Brand Voice

Brand voice refers to the distinct personality and tone that a brand uses to communicate with its audience across all channels

C

Cache

Caching refers to the process of storing copies of files or data in a temporary storage location, known as a cache, so that future requests for that data can be served faster.

CSS (Cascading Style Sheets)

CSS, or Cascading Style Sheets, is a cornerstone technology in web development, responsible for controlling the presentation of web pages.

Customer Relationship Management (CRM) Systems

CRM systems provide a robust platform to support targeted marketing campaigns and streamline sales processes.

D

Device Optimisation

Device optimisation refers to the process of tailoring a website’s design, functionality, and performance to provide a seamless and user-friendly experience across a wide range of devices, including desktops, tablets, and smartphones.

Domain Name

A domain name directs users to your website, providing a unique identifier that distinguishes your site from the countless others on the web.

F

Front-End Development

Front-end development is the art and science of creating the part of a website or application that users interact with directly.

H

High Fidelity Wireframes

High fidelity wireframes are detailed, visually refined representations of a website’s design, resembling the final product as closely as possible while remaining focused on layout and functionality.

HTML (HyperText Markup Language)

HTML, or HyperText Markup Language, is the foundation of web development—a language that structures and presents content on the World Wide Web.

I

Ideal Customer Profile (ICP)

An Ideal Customer Profile (ICP) is a detailed description of the type of customer that would benefit the most from a company’s products or services.

J

JavaScript

JavaScript is the lifeblood of modern web development, the scripting language that brings interactivity and dynamic functionality to websites.

L

Low Fidelity Wireframes

Low fidelity wireframes are basic, simplified sketches used in the early stages of website design to outline the structure and layout of a webpage without focusing on detailed aesthetics.

M

Medium Fidelity Wireframes

Medium fidelity wireframes serve as a bridge between the basic structure outlined in low fidelity wireframes and the detailed designs seen in high fidelity wireframes

Mobile-First Design

Mobile-first web design turns the traditional approach of web design on its head by starting the design with the smallest screen and working upwards to larger screens.

R

Rebranding

Rebranding is the process of redefining and transforming a brand’s identity to better align with its goals, audience, or market trends.

Responsive Design

Responsive design ensures that your website adapts seamlessly to any screen size, providing an optimal viewing experience no matter the device.

S

SSL (Secure Sockets Layer)

SSL, or Secure Sockets Layer is a protocol that encrypts data transmitted between a user's browser and a web server.

U

User Interface (UI)

UI is the bridge between the user and digital product, encompassing everything a user interacts with on a device screen.

UX (User Experience)

User Experience, or UX, is the holistic journey a user undergoes when interacting with a digital product or service.

V

Visual Identity

Visual identity forms the visual aspect of a brand that people recognise and associate with its name. It includes elements like logos, colour palettes, typography, and imagery, all working together to convey the essence and values of the brand.

W

Web Hosting

Web hosting is the invisible infrastructure that keeps your website accessible to users around the globe.

Website Client Review

A website client review is a crucial stage in the design and development process where the client is given the opportunity to evaluate the website’s progress and provide feedback.

Website Internal Review

A website internal review is an essential step in the design and development process where the project team evaluates the site’s functionality, design, and content against the original specifications and objectives.

Website Staging Environment

A staging environment is a replica of a website’s production environment, used specifically for testing and quality assurance before the site goes live.

Wireframe

A wireframe is a skeletal outline that maps out the layout, content, and navigational elements of a website design.

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